I can't see my offers
After creating a bundle offer, you should see your bundle below the ADD TO CART button as shown here:
However, there are usually a few main things that need to be checked if you cannot see your offer after you have created it.
1. Offer start/end date
The offer starts time needs to be either empty or set to a past time. If this is not the case, then the bundle will not appear.
2. Disabling Ajax Cart
Ajax cart needs to be disabled for your offer to appear. You can find out more about it here: http://upsell-bundles.boosterapps.net/article/385-updating-your-cart-settings
3. Conflict with other apps
While a lot of apps are compatible with our app, there will be some apps in the market that breaks our Upsell Bundles app either partially or entirely.
Here is a list of the types of apps that aren't compatible with our Upsell Bundles app:
- Any app that takes over the checkout process
- Any preorder app
- Any other upsell or discount app
- Quantity Breaks
4. Incompatible theme
There might be some incompatibility issues with the theme that is installed on the store. This will require further investigation as there can be multiple issues.
If you need help, please reach out to us by clicking Contact Us below!