I can't see my offers

If you view a product that is included in a bundle - you should see your bundle around your add to cart button as shown here:

There's usually a few main things that need to be checked if you cannot see your offer after you have created it.

Offer start/end date

The offer starts time needs to be either empty or set to a past time. If this is not the case, then the bundle will not appear

Disabling Ajax Cart

Ajax cart needs to be disabled for your offer to appear. You can find out more about it here: http://upsell-bundles.boosterapps.net/article/385-updating-your-cart-settings

Conflict with other apps

While a lot of apps are compatible with our app, there will be some apps in the market that breaks our Discounted Upsells app either partially or entirely.

Here is a list of the types of apps that aren't compatible with our Discounted Upsells app:

  • Any app that takes over the checkout process
  • Any preorder app
  • Any other upsell or discount app
  • Quantity Breaks

Incompatible theme

There might be some incompatibility issues with the theme that is installed on the store. This will require further investigation as there can be multiple issues. We suggest contacting us by clicking on the "contact us" link below. 

If the above steps don't resolve your issue, please click on the "contact us" below!

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