Syncing discount codes
For Shopify discount codes to work with our app, we need to sync the discount codes first. Otherwise, the Shopify discount code will override the discount created by our app.
For performance reasons, we sync your discount codes once you install the app and then check for new discount codes every 12 hours.
If you have added new discount codes and you need to activate them as soon as possible, you can sync your discount codes manually within the app. To do this, follow these easy steps:
1. Launch the app and go to Settings.
2. Click General Settings.
3. Slide the button to the ON position that allows the customers to use discount codes.
4. Click Sync Discounts.
5. The button will now change to Queued! indicating that the new discounts created are will be synced in the next refresh.
If you need help, click Contact Us below.